Administrative Agent

Administrative Agent


The Administrative Agent mainly takes part in the management of reception and provide administrative support for the whole organization.


This role will be perfect for you if:

  • You have an interest in clinical research and administration
  • You are detail oriented
  • You want to work in a collaborative environment




  • Provide administrative support to the whole organization;
  • Replace the medical secretaries and receptionists to ensure business continuity for planned or unplanned absences;
  • Greet individuals entering Innovaderm’s office while at the reception;
  • Ensure visitors are signing in the visitor log and are always accompanied and/or identified;
  • Contact different vendors and contractors for facility maintenance;
  • Participate in the management of internal and external mail and shipments;
  • Participate in adding and maintaining information such as budgets, schedules, reports and more in CTMS or other electronic systems;
  • Ensure that the required administrative material and other office supplies are available;
  • Place supplies orders, request quotes and follow up with different vendors;
  • Order lunches for new employee integrations and internal meetings with sponsors, partners and clients;
  • Participate in various administrative tasks, including but not limited to: Preparation of binders, photocopy and digitization of documents, collect/track/file and maintain electronic or physical documents;
  • Participates in the monitoring of certain KPIs data;
  • Verifies and approve invoices;
  • Understands the principles and processes for providing excellent customer service internally and externally;
  • Support the organization in other administrative activities.





  • Secondary school diploma or vocational studies;



  • Experience working at a reception, in administration, in a pharmaceutical and/or CRO environment will be considered as an asset;


Knowledge and skills

  • Good communication skills in French and English;
  • Intermediate knowledge of Microsoft Office (Word, Excel, and PowerPoint);
  • Fast learner, attention to details, good adaptability and autonomy;
  • Ability to prioritize different assignments and to work on several tasks at the same time;
  • Interest in sciences and clinical research;
  • Autonomy and likes teamwork;




The work environment


At Innovaderm, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. 


In this position, you will be eligible for the following perks: 

  • Flexible work schedule
  • Permanent full-time position
  • Complete benefits (medical, dental, vision, RRSP, vacation, personal days, virtual medical clinic, public transportation rebates, social activities)
  • Offices near public transportation (Sherbrooke metro station or Saint-Laurent metro station)
  • Ongoing learning and development


About Innovaderm

Innovaderm is a contract research organization (CRO) specialized in dermatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Innovaderm continues to grow and expand in North America and Europe. 


Innovaderm is committed to providing equitable treatment and equal opportunity to all individuals. As such, Innovaderm will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request.


Innovaderm only accepts applicants who can legally work in Canada.

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