The Director / Associate Director, Clinical Suppliers Management is a member of the project management team within Innovaderm’s CRO. This person oversees the contracting of external suppliers such as sub-CROs, central laboratory, cardiac safety, IRT, eCOA, spirometry, and patient recruitment and retention suppliers. This particular role is involved in shaping and supporting the strategic management of all external suppliers and specialized internal teams (patient recruitment & advertising, vendor management and CTMS specialist).

RESPONSIBILITIES AND IMPACT

Strategic Management of suppliers and specialized teams

• Oversee the management of various external suppliers supporting clinical trials
• Define and communicate best practices for clinical vendor management, improving continuously on existing practices
• Manage ongoing relationships with key suppliers, creating strategic partnerships as required
• Overseeing specialized internal functions and resources (vendor management, patient recruitment & advertising, CTMS specialist).

Assessing and meeting needs for contracting suppliers

• Analyze clinical study protocols to assess needs for suppliers
• Collaborate with Project Managers and other teams to identify, qualify, select suppliers for specific clinical trials
• Plan clinical supplier management activities to meet study timelines

 Set up and manage suppliers at the study level

• Ensure timely global supplier set up by completing or following-up on related activities and documentation (study specification, request for proposal, supplier selection documents)
• Collaborate with the business development team to provide pricing for services included in projects
• Negotiate with suppliers and ensure contracting is completed accordingly
• Ensure good communication between the Innovaderm project teams and suppliers at all times during the project. Ensure changes to protocol, allocation or other study designs are consistently shared and incorporated into supplier budgets, timelines, and specifications
• Create and deliver training for Innovaderm team members and suppliers as required
• For select services, perform testing and validation (User Acceptance Testing) to ensure final system programming meets service requirements

Performance and quality                          

• Tracking and managing supplier Key Performance Indicators (KPIs)
• Oversee quality for all aspects and logistics components within trials
• Evaluate, document, track and manage performance and oversight of Suppliers with input from project teams using appropriate tools.
• Document and escalate performance issues that could pose a risk to Innovaderm, the sponsor, trial participants or any other stakeholder in a timely manner. 

IDEAL PROFILE

 Education

• Bachelor’s degree in a field relevant to clinical research

 Experience

• At least 8 years of experience in clinical research including significant experience related to multi-center trials management.
• At least 3 years directly related to the management of clinical suppliers
• Line management experience

Knowledge and skills

• Excellent understanding of all services offered directly or indirectly by a CRO in a clinical project (medical and scientific writing, clinical trial management, clinical monitoring, data management, statistics, regulatory affairs, medical monitoring and pharmacovigilance);
• Excellent verbal and written skills in English, French is an asset.
• Ability to work under pressure and meet deadlines;
• Ability to work in a team environment and establish good relationships with internal and external stakeholders
• Ability to successfully manage as well as negotiate contracts and budgets
•  Quick learner, adaptable and versatile.
• Solid knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines, including CFR part 11 

The work environment

At Innovaderm, you will work with brilliant and driven colleagues. Our values are integrity, commitment and teamwork. We offer a stimulating work environment and attractive advancement opportunities. 

As a Director / Associate Director, Clinical Suppliers Management you will be eligible for the following perks:

• Flexible work schedule
• Permanent full-time position
• Benefits (medical, vacation, personal days)
• Ongoing learning and development
• Career opportunities within a growing company

About Innovaderm

Innovaderm is a contract research organization (CRO) specialized in dermatology with a team of over 175 employees. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Innovaderm continues to grow and expand in North America.

Innovaderm is committed to providing equitable treatment and equal opportunity to all individuals. As such, Innovaderm will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. 

Innovaderm only accepts applicants who can legally work in Canada.