Team Lead eTMF Operations

The Team Lead eTMF Operations will work closely with the Manager Regulatory Affairs for harmonization of TMF operations. Responsibilities also include overseeing the integration and training of new staff, assigning work, addressing employee relation issues and escalating issues, as necessary.


As Team Lead eTMF Operations , the person will be responsible for overall management and quality maintenance of the eTMF, with a strong focus on ensuring that eTMF operations are performed in accordance with SOPs and ICH/GCP/TMF guidelines.




  • Lead team initiatives to develop practices, processes, and tools for the set-up and maintenance of eTMF.
  • Ensure adequate supervision, support, and coaching of Regulatory Documents Assistants (RDAs).
  • Lead the integration and training of new staff.
  • Act as a mentor to new and junior staff and provide coaching/training.
  • Assign work activities based on project needs
  • Attend project and departmental meetings with functional teams to support eTMF deliverables.
  • Provides subject matter expertise to project teams and functional departments.
  • Participates in the development of the eTMF Management Plan.
  • Develops the study configuration specifications (Index/Milestones/Required documents).
  • Performs record review of essential documents within required timelines for accuracy and quality in the eTMF.
  • Is responsible for resolution of internal quality control findings or external compliance audit findings from sponsors.
  • Leads internal meetings to review outstanding queries.
  • Attends project meetings to support RDA project deliverables.
  • Sets up the conduct of eTMF quality reviews and addresses quality review findings.
  • Provides feedback to project teams on eTMF project performance metrics.
  • Monitors and identifies TMF trends and escalates concerns to management
  • Leads study closeout activities of the eTMF with functional departments.



  • 3-5 years of relevant experience, in clinical research in the biotechnology, pharmaceutical, and/or CRO industry;
  • Experience in the development and maintenance of Sponsor eTMF
  • Experience in people management, strong asset.



  • Knowledge of clinical trial operations, ICH /GCP Guidelines and other applicable regulatory requirements;
  • Bilingual French and English;
  • Ability to organize own work and prioritize different assignments;
  • Attention to detail and accuracy in work;
  • Respect established timelines, expectations, priorities, and objectives;
  • Versatile and comfortable in a multitasking environment;
  • Interpersonal and leadership skills;



The work environment

At Innovaderm, you will work with brilliant and driven colleagues. Our values are integrity, commitment and teamwork. We offer a stimulating work environment and attractive advancement opportunities.

You will be eligible for the following perks:

  • Flexible work schedule;
  • Permanent full-time position;
  • Complete benefits (medical, dental, vision, RRSP, vacation, personal days, virtual medical clinic, public transportation rebates, social activities);
  • Offices near public transportation (Sherbrooke metro station or Saint-Laurent metro station);
  • Ongoing learning and development.

About Innovaderm

Innovaderm is a contract research organization (CRO) specialized in dermatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Innovaderm continues to grow and expand in North America and Europe.

Innovaderm is committed to providing equitable treatment and equal opportunity to all individuals. As such, Innovaderm will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. 

Innovaderm only accepts applicants who can legally work in Canada. 

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