Vendor Manager

The Vendor Manager is responsible for contracting and managing vendors during study start-up and maintaining oversight and issue resolution management during study conduct. The Vendor Manager works in close collaboration with the project management team for all project specific vendors’ needs. The Vendor Manager is also responsible for timeline management and acts as the main point of contact for Vendors and Sponsors. 


This role will be perfect for you if:

  • You have experience working with vendors and you are knowledgeable about clinical research projects.
  • You want to advance your career with a Canadian-owned CRO with an increasingly global reach.
  • You want to have an impact in a fast-growing company.




  • Manage study specific vendors from start-up to closeout.
  • Lead project-specific Vendor Management meetings.
  • Review vendor contracts and ensures study requirements are captured and represented in the vendor’s contractual documentation.
  •  Facilitate the negotiation and signature of vendor contracts in collaboration with Legal Affairs and the Sponsors.
  • Manage the quality of work done by vendors and identifies potential risks and elaborate mitigation plans.
  • Manage vendor setup timelines in preparation for site activation.
  • Prepare and present vendor topics at sponsor kick-off meetings.
  • Manage and monitor contracts for compliance throughout the project lifecycle; prepares change order for out-of-scope services (renewal, prolongation of agreement, new services) for ongoing studies.
  • Analyze discrepancies between planned and actual results and participate in the development of corrective actions to be taken as needed.
  • Provides vendors status updates to project teams and sponsor ensuring compliance with the study project scope and timelines.
  • Works with all business units to resolve any vendors related issues.
  • Reviews and signs-off on vendors invoices to ensure billing is appropriate based on the terms of the WO/CO of each project; works closely with Finances department to ensure invoices are processed in a timely manner.




  • Bachelor’s degree in science or relevant field of study.
  • Specialized graduate diploma in drug development is an asset.



  • At least 3 years of experience in clinical research in the biotechnology, pharmaceutical, and/or CRO industry.


Knowledge and skills

  • Strong understanding of contract management.
  • Proven negotiation skills.
  • Strong knowledge of Microsoft Office suite.
  • Excellent verbal and written communication skills in English, French is an asset.
  • Highly organized and detail-oriented with effective project planning and time management skills
  • Quick learner, good adaptability and versatile.
  • Strong communication, problem-solving and multi-tasking skills.
  • Ability to work in a team environment and establish good relationships with colleagues and vendors.




The work environment


At Innovaderm, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. 


In this position, you will be eligible for the following perks: 

  • Flexible work schedule
  • Permanent full-time position
  • Complete benefits (medical, dental, vision, RRSP, vacation, personal days, virtual medical clinic, public transportation rebates, social activities)
  • Offices near public transportation (Sherbrooke metro station or Saint-Laurent metro station)
  • Possibility of working from home in accordance with company policies and public health directives
  • Ongoing learning and development



 About Innovaderm


Innovaderm is committed to providing equitable treatment and equal opportunity to all individuals. As such, Innovaderm will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request.


Innovaderm only accepts applicants who can legally work in Canada.

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